EHR vendor loses ONC certification for two of its records systems

This week health care organizations were startled and not a little concerned to learn of the ONC's unprecedented action with regards to a California health software company.  The agency is decertifying electronic health records systems which initially met ONC requirements for certification. 

Via Modern Healthcare:

For the first time, the Office of the National Coordinator for Health Information Technology at HHS has revoked certifications for two electronic health-record systems, raising troubling questions about how physicians and hospitals should react if the government nixes a system they're already using.

Federal officials require that doctors and hospitals use certified EHR systems in order to receive federal money to defray the cost of converting to EHRs. But on Thursday, the ONC said it decided to revoke certifications for two products on the market after anonymous complaints were lodged about the systems.

 

EHRMagic, of Santa Fe Springs, Calif., had two of its records systems shot down by the government: EHRMagic-Ambulatory and EHRMagic-Inpatient. Two people familiar with the company interviewed for this story said they were not surprised by the development, since the firm didn't seem able to live up to its promises on the sales side of the operation several years ago.

Calls and e-mails to EHRMagic on Thursday were not returned. Records with the California secretary of state list the 4-year-old company's corporate status as “suspended.”

ONC spokesman Peter Ashkenaz said no healthcare provider has “attested” to using the system, which means that no one had tried to receive federal funding to pay for installation of an EHRMagic system. Since 2011, more than 234,000 organizations and individuals have received a total of $12.7 billion in EHR incentives to install one of the 1,700 systems eligible for payments.

But a blog post Thursday from Carol Bean, director of the certification office at the ONC, makes clear that the office will continue aggressive monitoring for other EHR systems that don't meet the federal requirements. That includes proactive investigations and surveillance by the office, as well as inquiries that stem from tips from the public about shoddy systems.

“We want to be clear,” the blog post says, “the office of certification's role doesn't stop after EHR certification. We are also going to monitor certified EHRs to determine whether they continue to meet our requirements. The doctors, hospitals and other providers that are adopting—and have already adopted—EHRs deserve this and should feel confident that the tools they are using are up to the job of helping their patients get the best care possible.”

Ashkenaz declined to say what a healthcare provider should do if the system it is using ends up retroactively decertified for payments, as EHRMagic's systems were.

Richard Gant, CEO of physician-supply seller Innovative Healthcare Systems in Royal Palm Beach, Fla., said the EHRMagic situation pointed to another major concern about decertification. EHRMagic sells what is known as a “cloud-based” system, meaning that patient information is stored off-site and not physically in a provider's office.

“The biggest issue is, all of your information is on their servers,” he said. “And if they disappear, that information could go away.”

Several years ago, Gant's firm attempted to sell EHRMagic's systems through a sales model that would have allowed it to be installed for free in exchange for eventual federal subsidies. But he said Innovative Healthcare Systems severed its relationship with the EHRMagic after several initial attempts to install it failed, and sales payments were not forthcoming.

“When they weren't paying for anything and they weren't supporting clients of ours, we said goodbye,” Gant said. “I'm surprised they were even around to even be decertified.”

By Joe Carlson

ONC revokes firm's EHR certifications,” Modern Healthcare (April 25, 2013)

Breaking: HHS releases final rule on HITECH Act provisions

HHS has announced a long-awaited omnibus final rule that implements a number of provisions of the HITECH Act, enacted as part of the American Recovery and Reinvestment Act of 2009, commonly known as the "Stimulus Bill," to strengthen the privacy and security protections for health information established under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We will update the blog with more analysis of the final rule, but, in the meantime, you can find the press release here. You can see a copy of the rule via Federal Register here.

Via HHS Press Release:

The final rule also reduces burden by streamlining individuals’ ability to authorize the use of their health information for research purposes. The rule makes it easier for parents and others to give permission to share proof of a child’s immunization with a school and gives covered entities and business associates up to one year after the 180-day compliance date to modify contracts to comply with the rule.

The final omnibus rule is based on statutory changes under the HITECH Act, enacted as part of the American Recovery and Reinvestment Act of 2009, and the Genetic Information Nondiscrimination Act of 2008 (GINA) which clarifies that genetic information is protected under the HIPAA Privacy Rule and prohibits most health plans from using or disclosing genetic information for underwriting purposes.

 

HIPAA Transaction Rules Compliance Enforcement Delayed Until April 2013

The Centers for Medicare & Medicaid Services will postpone the start of HIPAA Transaction Rules compliance enforcement for 90 days, according to a recent announcement.

See CMS press release here. Via CMS website:

Today, the Centers for Medicare & Medicaid Services’ Office of E-Health Standards and Services (OESS) announced that to reduce the potential of significant disruption to the health care industry, it will not initiate enforcement action until March 31, 2013, with respect to HIPAA covered entities (including health plans, health care providers, and clearinghouses, as applicable) that are not in compliance with the operating rules adopted for the following transactions as required by the Affordable Care Act: eligibility for a health plan and health care claim status. Notwithstanding OESS’ discretionary application of its enforcement authority, the compliance date for using the operating rules remains January 1, 2013.

Industry feedback suggests that HIPAA covered entities have not reached a threshold whereby a majority of covered entities would be able to be in compliance with the operating rules by January 1, 2013. This enforcement discretion period does not prevent applicable HIPAA covered entities that are prepared to conduct transactions using the adopted operating rules from doing so, and all applicable covered entities are encouraged to determine their readiness to use the operating rules as of January 1, 2013 and expeditiously become compliant. Although enforcement action will not be taken, OESS will accept complaints associated with compliance with the operating rules beginning January 1, 2013. If requested by OESS, covered entities that are the subject of complaints (known as "filed-against entities") must produce evidence of either compliance or a good faith effort to become compliant with the operating rules during the 90-day period. HHS will continue to work to align the requirements under Section 1104 of the Affordable Care Act to optimize industry’s ability to achieve timely compliance.

OESS is the U.S. Department of Health and Human Services’ (HHS) component that enforces compliance with HIPAA transaction and code set standards, including operating rules, identifiers and other standards required under HIPAA by the Affordable Care Act.

For copies of the operating rules for the eligibility for a health plan and health care claim status transactions, visit the Council for Affordable Quality Healthcare (CAQH) CORE website at http://www.caqh.org. Links to information on the operating rules for eligibility for a health plan and health care claim status are available at http://www.cms.gov/Regulations-and-Guidance/HIPAA-Administrative-Simplification/Affordable-Care-Act/OperatingRulesforEligibilityandClaimsStatus.html

Settlement of first small scale HIPAA breach announced by HHS

In a sign that HHS is serious about small data breaches, the Office of Civil Rights (OCR) and The Hospice of North Idaho reached a settlement agreement to resolve allegations of a 2010 breach involving 441 patient records. OCR Director Leon Rodriguez reminded the industry that every covered entity, regardless of size, must implement the privacy and security safeguards - including, e.g., encryption of protected health information on mobile devices - required under HIPAA, as amended pursuant to the HITECH Act.

This settlement comes at the same time as the OCR rolls out its new educational initiative aimed at securing protected data on mobile devices. You can learn more about this initiative here.

Via HHS Press Release:

The Hospice of North Idaho (HONI) has agreed to pay the U.S. Department of Health and Human Services’ (HHS) $50,000 to settle potential violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Security Rule.  This is the first settlement involving a breach of unprotected electronic protected health information (ePHI) affecting fewer than 500 individuals.

The HHS Office for Civil Rights (OCR) began its investigation after HONI reported to HHS that an unencrypted laptop computer containing the electronic protected health information (ePHI) of 441 patients had been stolen in June 2010.  Laptops containing ePHI are regularly used by the organization as part of their field work.  Over the course of the investigation, OCR discovered that HONI had not conducted a risk analysis to safeguard ePHI.  Further, HONI did not have in place policies or procedures to address mobile device security as required by the HIPAA Security Rule.  Since the June 2010 theft, HONI has taken extensive additional steps to improve their HIPAA Privacy and Security compliance program.

“This action sends a strong message to the health care industry that, regardless of size, covered entities must take action and will be held accountable for safeguarding their patients’ health information.” said OCR Director Leon Rodriguez. “Encryption is an easy method for making lost information unusable, unreadable and undecipherable.”

The Health Information Technology for Economic and Clinical Health (HITECH) Breach Notification Rule requires covered entities to report an impermissible use or disclosure of protected health information, or a “breach,” of 500 individuals or more to the Secretary of HHS and the media within 60 days after the discovery of the breach.  Smaller breaches affecting less than 500 individuals must be reported to the Secretary on an annual basis.

A new educational initiative, Mobile Devices: Know the RISKS. Take the STEPS. PROTECT and SECURE Health Information, has been launched by OCR and the HHS Office of the National Coordinator for Health Information Technology (ONC) that offers health care providers and organizations practical tips on ways to protect their patients’ health information when using mobile devices such as laptops, tablets, and smartphones.  For more information, visit www.HealthIT.gov/mobiledevices.

The Resolution Agreement can be found on the OCR website at http://www.hhs.gov/ocr/privacy/hipaa/enforcement/examples/honi-agreement.pdf

HHS announces first HIPAA breach settlement involving less than 500 patients:
Hospice of North Idaho settles HIPAA security case for $50,000
,” HHS Press Release (January 2, 2013)

HHS Inspector General: Medicare EHR incentive program lacks adequate safeguards against error and fraud

The HHS Inspector General this week reported the results of its recent investigation to “verify the accuracy of professionals' and hospitals' self-reported meaningful-use information, as well as eligibility and payment amounts.”   The investigation reviewed payments issued from May through December 2011, a period during which approximately $1.7 billion was distributed to almost  28,000 recipients.  The Inspector General’s office concluded that Medicare needs to improve its review process.

Link to report here.

Via Modern Healthcare:

The CMS and the Office of the National Coordinator for Health Information Technology at HHS need to tighten up their oversight of the Medicare EHR incentive payment program, according to HHS' inspector general's office.
 
The watchdog office, headed by Inspector General Daniel Levinson, offered a couple of recommendations for the agencies in its report, "Early Assessment Finds That CMS Faces Obstacles in Overseeing the Medicare EHR Incentive Program" (PDF). The report is based on audits of EHR incentive payment attestations, reviews of internal CMS and ONC documents about the program and interviews with CMS personnel. The inspector general's office did not focus this time on the Medicaid portions of the program, although a previous report, issued in July 2011, did, focusing on 13 state-run Medicaid EHR incentive programs. The inspector general's office also is conducting "a series of audits of Medicare and Medicaid EHR incentive payments" to "verify the accuracy of professionals' and hospitals' self-reported meaningful-use information, as well as eligibility and payment amounts. No time frame for those audits was included in the report.

The inspector general's review covered the early stages of the Medicare EHR incentive program, from when payments started flowing in May 2011 through December 2011. During that period, the program paid out about $1.7 billion to nearly 27,000 physicians and other eligible professionals and 668 hospitals, the report said. 
 
The inspector general said that the CMS validates the presence of some required information and confirms some calculations provided by hospitals and providers. For example, "The validation checks that self-reported numerators and denominators calculate to required percentage thresholds and that all relevant yes/no measures were checked 'yes,' " according to the report. However, the report continued, the CMS "does not verify that numerators and denominators entered for percentage-based measures reflect the actual number of patients for a given measure or that professionals and hospitals possess certified EHR technology."
 
One "obstacle" the CMS faces in trying to get independent validation that what the providers are attesting to actually happened is that data from other sources—such as Medicare claims or private insurance data—is either incomplete for the task or unavailable.
 
The inspector general's office notes that although the CMS is not required to perform prepayment verification, "doing so would strengthen its oversight of the anticipated $6.6 billion in incentive payments" the program is expected to shell out over its lifetime, which runs through 2016.
 
Regarding post-payment oversight, the inspector general noted that, so far, the CMS "has not yet completed any post-payment audits." But the CMS has said it plans to use EHR-generated reports "to verify the accuracy of self-reported information where possible" and obtain supporting documents in instances where the reports don't cover the audit subject matter—and this is where the ONC comes in for criticism.
 
The ONC oversees the rule writing, and the testing and certification programs to determine whether EHR technology qualifies for use in the Medicare EHR incentive payment program.
 
The CMS "cannot use EHR reports to verify all self-reported meaningful-use information because ONC does not require certified EHR technology to be capable of producing reports for all meaningful-use measures," the inspector general's report said. The ONC requires an EHR to write reports on the 30 percentage-based measures but not the 19 yes/no measures users also are required to attest to in order to get paid.
 
"EHR reports also do not contain information necessary for CMS to verify all percentage-based measures," the inspector general's report said, specifically noting that denominators for many of those measures include data from both paper-based and EHR systems.
 
The inspector general's office recommended that the CMS beef up its prepayment assessment program, including by focusing on "high-risk" professionals and hospitals, asking them to "submit supporting documentation for prepayment review."
 
It also recommended that ONC "improve the certification process" to ensure that certification bodies "comprehensively test EHR reports for accuracy as part of the certification process" as well as not rely on "vendor-supplied data" during the testing phase.
 
The CMS, in an Oct. 9 letter from acting Administrator Marilyn Tavenner, said prepayment audits were not necessary at this time, but concurred with another inspector general's office recommendation to issue a guidance on proper provider documentation required for the program.
 
In a similar letter to the inspector general's office dated Sept. 25, ONC chief Dr. Farzad Mostashari concurred with the inspector general's office's recommendation of testing a "yes/no" reporting functionality. He said he would ask his two advisory committees, the Health IT Policy and Standards committees, to make recommendations "on the appropriate scope and feasibility of a certification criterion focused on 'yes/no' reports."
 
Mostashari also said the ONC has “already taken steps” to address a separate inspector general's recommendation that it improve its EHR testing and certification program. Specifically, the OIG recommended that the national coordinator supplant vendor-supplied data used in the initial rounds of its certification tests with a standard data set to be used by all vendors.
 
Last fall, GE warned customers of two of its EHR systems for ambulatory-care providers that errors had been found in reports to support meaningful-use attestations. That incident was specifically mentioned in the OIG report, which added that the ONC's certification process "did not identify these potential inaccuracies because the vendor-supplied test data did not account for the manner in which some professionals use the products." Similar problems may exist with reports from other EHR products, the OIG report said, but it cited no other examples of report-writing failures.
 
In his letter, Mostashari said the updated 2014 edition testing and certification rules—which were released in February in conjunction with the CMS' Stage 2 meaningful-use rules—contain "more rigorous testing requirements" that became effective Oct. 4, 2012. He said the ONC "will continue to migrate away from the exclusive use of vendor-supplied data."
 
In a telephone interview, Mostashari said the GE report-writing problem was "old news." Asked whether he was aware of any other incidents of EHR systems failing to produce accurate test reports, Mostashari said, "It's really a CMS question."

By Joseph Conn

HHS inspector general: Medicare EHR program needs better oversight,Modern Healthcare  (November 29, 2012)

Public-private group, eHealth Exchange, to oversee development of health info network

The HHS Office of the National Coordinator for Health Information Technology is passing management of the Nationwide Health Information Network to a coalition of public and private health care organizations.

Via Modern Healthcare:

Following last month's announcement that "now is not the time" for formal regulation of a proposed network of health information exchanges, HHS' Office of the National Coordinator for Health Information Technology said it is transitioning control of that network—known as the Nationwide Health Information Network—to a public-private partnership known as the eHealth Exchange.

According to an e-mailed news release, eHealth Exchange "represents ONC's commitment to support health information exchange innovation in the private sector." The partnership's operations will be supported by Healtheway (PDF), a Richmond, Va.-based not-for-profit organization also founded as a public-private partnership.
 
These operations include conformance and interoperability testing, on-boarding of new participants in eHealth Exchange, and maintenance of operating policies and procedures, the service registry and digital certificates, according to the release. 
 
In addition, the Chicago-based Certification Commission for Health Information Technology will participate in the effort's compliance testing and will certify that interfaces between exchanges are "consistent across multiple states and systems," according to a CCHIT news release.
 
More details will be announced at the New York eHealth Collaborative's Digital Health Conference, scheduled for Oct. 15-16 in New York, the release stated.

By Andis Robeznieks

ONC moves control of health info network to public-private group,” Modern Healthcare (October 11, 2012)

Health education information incomprehensible to many; HHS program to rate EHR-linked education materials for "understandability"

Health education materials provided to health care consumers until now have commonly assumed a fairly high level of “health literacy” – a level which, research has shown, makes the materials inaccessible to about 77 million people.  HHS’ new program addressing this issue begins with the development of a system to rate health information as efforts are made to improve the quality of these materials.

Via Modern Healthcare:

HHS' Agency for Healthcare Research and Quality is developing a rating system for the growing amount of health information directed at patients.
 
The agency's Health Information Rating System, discussed in a Federal Register posting, will focus especially on patient data provided by electronic health records.

The agency's notice stated that health education materials delivered by EHRs “are rarely written in a way that is understandable and actionable for patients with basic or below basic health literacy,” which includes about 77 million people. “Persons with limited health literacy face numerous healthcare challenges,” according to the AHRQ notice. “They often have a poor understanding of basic medical vocabulary and healthcare concepts.” 
 
Agency officials expect the rating system to address that challenge by giving clinicians a method to determine the quality of the data their systems provide or that such resources are even available.
 
A draft version of the rating system was applied by researchers at AHRQ to sample education materials on asthma and colonoscopy and indicated some of the material had “low understandability or low actionability.” The agency plans to next use consumer panels to test the accuracy of the rating system.
 
Other related health literature activities planned by AHRQ includes creating a library of patient health education materials, a review of EHR's patient education capabilities and education of EHR vendors and users.

By Rich Daly

AHRQ developing consumer info rating system,” Modern Healthcare (October 8, 2012)

Laptop theft costs Massachusetts provider $1.5 million in HHS settlement

Massachusetts Eye and Ear Infirmary and Massachusetts Eye and Ear Associates (MEEI) will be paying HHS $1.5 million in installments over three years for a 2010 incident.  It is worth noting that OCR also reached a $1.5 million settlement with Blue Cross Blue Shield of Tennessee (BCBST) earlier this year for a breach involving over a million patient records on stolen hard drives.  The MEEI data breach, on the other hand,  involved only 3,621 patient records.

Regardless of OCR's exact motives for such a high fine for such a significantly smaller scale breach, it is clear that OCR takes compliance with the HIPAA Privacy and Security Rules very seriously, especially in cases where patient data is stored on portable devices. It is also important to keep in mind that, as we pointed out after the BCBST breach, the $1.5 million settlement amount may well be exceeded by the costs and expenses associated with notification and credit monitoring expenses, as well as investigating and correcting this breach by MEEI.

Via Modern Healthcare:

HHS' Office for Civil Rights announced that Massachusetts Eye and Ear Infirmary and its affiliated physician group, Massachusetts Eye and Ear Associates, agreed to pay $1.5 million to settle a HIPAA security-rule violation case.

The $1.5 million settlement with Boston-based Massachusetts Eye and Ear Infirmary and Massachusetts Eye and Ear Associates, collectively known as MEEI, is part of a resolution agreement (PDF) with the Office for Civil Rights. MEEI's alleged violations of the Health Insurance Portability and Accountability Act's security rule stem from the reported 2010 theft of a laptop computer storing 3,621 patient records, according to HHS.

 

The Office for Civil Rights alleges that the infirmary and the group not only failed to secure data on the laptop but also failed to comply with several other HIPAA security-rule requirements, including performing “a thorough analysis of the risk to the confidentiality” of individually identifiable patient information stored on the portable device and not “adopting and implementing policies and procedures to restrict access to ePHI to authorized users of portable devices.” The term ePHI refers to electronic protected health information. 

“In an age when health information is stored and transported on portable devices such as laptops, tablets and mobile phones, special attention must be paid to safeguarding the information held on these devices,” Office for Civil Rights Director Leon Rodriguez said in a news release. “This enforcement action emphasizes that compliance with the HIPAA privacy and security rules must be prioritized by management and implemented throughout an organization, from top to bottom.”

The settlement amount is to be paid in three equal installments of $500,000—the first on Oct. 15 of this year and the next two on the same date in 2013 and 2014.

The 17-page resolution agreement also requires the organization “to adhere to a corrective action plan” and permits an independent monitor to make semi-annual assessments of MEEI's compliance with the plan for three years.

The American Recovery and Reinvestment Act of 2009 required the reporting to HHS of breaches affecting 500 or more individuals and the creation of a public accessible website listing the breaches. There are now 490 such self-reported breach incidents on the list, which is maintained by the Office for Civil Rights. Combined, those breaches exposed the records of more than 21 million individuals, according to the office.

The infirmary is on the list twice. A November 2009 incident involving 1,076 records stemmed from a police investigation into improper use of credit card information that led to the firing of two infirmary employees.

By Joseph Conn

Mass. provider to pay $1.5 million in HIPAA settlement,” Modern Healthcare (September 17, 2012)

Tagging technique keeps more sensitive portions of an EHR more private

State and federal privacy laws rigorously restrict sharing of mental health and other highly sensitive patient records.  A technique called “data tagging” may be key in facilitating health care providers’ compliance with these requirements.

Via Modern Healthcare:

Using off-the-shelf content standards and messaging protocols, the Veterans Affairs Department and the Substance Abuse and Mental Health Services Administration of HHS have successfully demonstrated how to electronically tag mental health and other highly sensitive clinical records to help providers comply with stringent state and federal privacy laws limiting the sharing of those records without patient consent.

Development of the electronic patient-consent management system came in response to the VA's and SAMHSA's own needs to protect the privacy of patients under two federal medical record privacy laws that are more robust than the privacy rule under the Health Insurance Portability and Accountability Act.

The demo was part of a Data Segmentation for Privacy Initiative by the Office of the National Coordinator for Health Information Technology at HHS. It also answers a 2010 call by the President's Council of Advisors on Science and Technology to use metadata tagging to enhance privacy while making medical data more readily available for research. A metadata tag provides information about the underlying data.

Tagging a patient's record at the “granular” or data-element level enables patients to give consent to the exchange of some parts of their medical record—such as a diagnosis code for diabetes and a drug prescription for its treatment—but not other parts, such as the diagnosis of a sexually transmitted disease or a mental health counseling session.

“The bottom line is we're trying to provide patients some ability to control what information is shared and make it easy on them,” said Mike Davis, VA project lead and Veterans Health Administration security architect.

Federal law applying specifically to the VA requires that, under typical circumstances, the VA must obtain a veteran's consent before his or her medical records can be shared outside the organization. The VA also abides by another federal law that bars federally funded alcohol and drug treatment providers from sharing information about such treatment without patient consent. The latter law creates a consent requirement that sticks to and flows with the data, so that each subsequent provider to receive it also must obtain patient consent to disclose it elsewhere.

Privacy laws in several states also contain these sticky provisions, said Joy Pritts, chief privacy officer at ONC, who attended the demo in Baltimore this month during a conference sponsored by Health Level 7. The healthcare standards development organization has produced a classification and coding system to identify and constrain particularly sensitive information; the system was used by the VA and SAMHSA in the demo, as were the ONC's Direct messaging protocols.

In the demonstration, a care summary was exchanged between providers for a patient enrolled in an alcohol and drug abuse treatment program. The VA/SAMHSA system tagged discrete elements of the record “do not re-disclose.”

One missing piece in the automated privacy protection scheme, however, is how to deal with dictated notes containing sensitive patient data. A text document could be constrained by tagging the entire document, Davis said, but that would need to be done by hand, whereas tagging of discrete data can be done by the system, which can sit as a layer between one provider's EHR and another's.

Patients can specify their wishes with computerized consent directives created online at home or on a provider's computer system, he said.

Davis said there is no timeline for rolling out these functions across the VA, but the VA has several pilot sites running where the system is in daily use recording a veteran's simple “yes/no” electronic consent directives for exchange of their records with outside providers.

Pritts said ONC has two additional pilots planned, one with the VA and one with private-sector providers.

“I think this can work for what's called structure data—medications in the medication list, allergies in the allergies list, diagnostic codes in the problem list, lab test results, vital signs—that type of information,” said Daniel Gottlieb, a partner in the Chicago office of McDermott Will & Emery who heads the firm's health information technology and data protection practice.

With the EHR systems used by providers today, “typically the technology doesn't have the capability” to segregate those drugs on a medication list for a common ailment from those drugs to treat another, more sensitive one, such as a psychiatric condition, Gottlieb said.

“That leaves you with two options in the real world,” he said. “One is not to make that medication list available” outside the organization. “Or, you can take the position that providing high-quality care” is the greater good, “and just decide that you're going to accept that legal risk.”

Gottlieb said many providers lean toward the latter, for instance if a patient is taking medication for a psychiatric disorder but also for a chronic condition such as diabetes. “There could be the potential for the adverse reaction between the psychiatric drug and some other drug,” prescribed either in the same hospital or by another provider. “I think most people think avoiding that reaction takes precedent over the privacy concern.”

By Joseph Conn

Working with the rules: Data tagging allows selective sharing with EHRs,” Modern Healthcare  (September 22, 2012)

ONC: no caps on per-provider EHR incentive payments

National Coordinator for Health IT Farzad Mostashari has announced there is no cap on how much individual providers may receive in meaningful use incentive payouts, as long as they meet the requirements for the EHR incentive payments program.  According to the ONC, almost seven billion of the approximately twenty billion dollars in incentives allocated under the HITECH Act has already been distributed.

Via Healthcare IT News:

WASHINGTON – There are no set appropriations for how much the federal government can spend on rewarding providers who adopt and use electronic health records under the Medicare and Medicaid meaningful use EHR incentive program, according to National Coordinator for Health IT Farzad Mostashari, MD.

"Whoever qualifies, gets paid; there's no hard cap," said Mostashari, who gave a keynote at the Annual Policy Summit for the Health Information Management and Systems Society (HIMSS) on Wednesday.

Mostashari said the federal government estimates it will pay out around $20 billion in incentives before the program shifts to a penalty in 2015, but there is no fixed budget set in the HITECH Act that mandated the program. The government recently announced it has paid out nearly $7 billion since the program began in 2011.

[See also: "Government EHR incentives near $7B."]
 

The federal health IT czar said he couldn't imagine health IT advancement – which enjoys widespread bipartisan support – losing the backing of Congress after the election, no matter the party in control.

It would be hard to picture Congress cutting or capping the program after doctors and hospitals have made major investments in health IT "on the good word of Congress," he said.

An attendee of the HIMSS Policy Summit – a sort of pep rally for HIMSS members to promote HIT on the Hill – recommended that Congress all be encouraged to use Blue Button to access their personal health data. This would "crystallize quite clearly" where things stand with regard to health IT today. We need more time and support, the attendee said, and Mostashari and other attendees agreed.

Mostashari praised the meaningful use incentive program, noting that "we've made great steps." He predicted that Stage 2, set to begin in 2014, will bring about even more "incredible progress."

The use of electronic health records is "ultimately about population health," Mostashari said. "You have to care more about the people who didn't walk into your door, than those who did." The meaningful use program is intended to go from measuring quality at the start, to accounting for population health. "That's why doctors are doing what they're doing, [and] that's why we're doing what we're doing," he said of federal regulators.

At a visit to the Cleveland Clinic recently, Mostashari said he observed health data exchanged between the clinic and other local facilities, using compatible coding that transferred the data easily. "They do it all day, every day," he said. "So don't tell us that exchange isn't happening."

[See also: "Stage 2 MU released at last."]

Two years ago, the industry wasn't there, he said of health information exchange. The patient information wasn't packaged and ready to code medications and lab reports in the same record. But things have changed, Mostashari added. He praised the industry and the  marketplace for pushing it forward.

The industry came together with a consensus and pilots and working groups, which resulted in the meaningful use Stage 2 rule, Mostashari said. "We're light years ahead of where we could possibly have been in Stage 1," he added, noting that he believes meaningful use Stage 2 will necessitate a push from the industry for health information exchange standards.

It will be important in the near future to tap into "the biggest underused resource – the patient," Mostashari said. Providers will have to "be sticky," and attract patients to their services because patients will no longer be limited to the provider that holds their health information.

Said Mostashari, speaking to doctors as a doctor: "We have to make them want to come to us."

By Diana Manos, Senior Editor

Mostashari: No cap on EHR incentive payouts,” Healthcare IT News (September 13, 2012)

ONC announces five organizations to serve as EHR certifiers

In preparation for the launching of ONC's permanent EHR system testing and certification program, part of the EHR incentive payment initiative, ONC has authorized five groups as permanent EHR certifiers.

Via Modern Healthcare:

Even though the new regime for testing and certifying electronic health-record systems under the federal EHR incentive program won't take effect until October—and testing against newly released criteria might not begin until year's end—federal authorities have given five organizations the OK to certify software for that program.

HHS' Office of the National Coordinator for Health Information Technology has authorized the Certification Commission for Health Information Technology, the Drummond Group, ICSA Labs, InfoGard Laboratories and Orion Register to serve as certification bodies under the EHR incentive payment program, according to ONC spokesman Peter Ashkenaz. The program was established by the American Recovery and Reinvestment Act.

 

C. Sue Reber, spokeswoman for one of the five, the Chicago-based CCHIT, said the news came in a conference call with the ONC on Tuesday.

In July, all five organizations were accredited by the American National Standards Institute as certification bodies and by the National Voluntary Laboratory Accreditation Program as accredited testing laboratories for EHR systems.

Back in January 2011, the ONC published a final rule creating permanent and separate EHR testing and certification programs for the incentive payment programs run by Medicare and state Medicaid agencies. The permanent programs replace a temporary testing and certification regime set up to get the EHR incentive program off the ground. Under the temporary program, EHR testing and certification functions were combined and performed by the same organizations.

Under the new regime, it is still possible for the same organization to perform both testing and certification, but the procedures to receive authorization to do both are now separate, and the organizations must maintain a "firewall" between those functions, according to the ONC, which has an explanation of the program on its website.

CCHIT will continue to offer testing and certification services under the temporary program until the Oct. 4 effective date of the permanent program, and after that will continue to test and certify systems under the initial, Stage 1 certification criteria.

New testing and certification criteria for what's being called the 2014 edition were released in a new final rule by ONC last week. CCHIT said it would incorporate those new criteria into its programs "as soon as ONC releases approved testing procedures," which are expected to be available at the end of the year.

"Five groups named permanent EHR certifiers", Modern Healthcare (August 29, 2012)

HHS publishes EHR privacy and security guide

The ONC’s Office of the Chief Privacy Officer (OCPO) has published a "Guide to Privacy and Security of Health Information” intended to help healthcare practitioners and their staffs better understand the roles of privacy and security in the meaningful use of electronic health records.

Via Healthcare IT News:

Earlier this spring Healthcare IT News reported the results of a study from HIMSS Analytics and Kroll that showed security breaches are still widespread in healthcare – despite increased attention paid to patient privacy.

The ‘HIMSS Analytics Report: Security of Patient Data,’ suggested that, despite increasingly stringent regulatory activity with regard to reporting and auditing procedures, most providers were prioritizing compliance with the rules over actually bolstering their own organizations' security protocols.

So the new ONC guide, which seeks to offer a comprehensive, easy-to-understand resource to help providers incorporate robust privacy and security routines into their clinical workflow, comes at a crucial time.

Developed by OCPO in partnership with the American Health Information Management Association (AHIMA) Foundation, the 47-page guide offers detailed guidance on topics such as security risk analyses and management tips, and working with EHR and health IT vendors.

The guide also offers a 10-step plan for reinforcing privacy and security protections before attesting for meaningful use:

1. Confirm your organization is a covered entity. Most healthcare providers are covered entities, and thus, have HIPAA responsibilities for individually identifiable health information. The Department of Health and Human Services offers tools that can help you confirm your organization's status.

2. Provide leadership. Emphasizing the importance of protecting patient information to all your employees is central to ensuring a culture where security is treated with the importance it deserves.

3. Document your process, findings and actions. The Centers for Medicare & Medicaid Services (CMS) advises all providers attesting for meaningful use to retain all relevant records that support attestation. Record all your practice decisions, findings and actions related to safeguarding patient information.

4. Conduct security risk analysis. A security risk analysis – or a reassessment, if you've already done one – compares your current security measures to what is legally and pragmatically required to safeguard personal health information, and identifies high priority threats and vulnerabilities.

5. Develop an action plan. Using your risk analysis results, discuss and develop an action plan to mitigate the identified risks. The plan must have five components, the guide notes: administrative, physical, and technical safeguards; policies and procedures; and organizational standards.

6. Manage and mitigate risks. Begin implementing your action plan. Develop written and up-to-date policies and procedures about how your practice protects personal health information. Do not lose sight of basic security measures, some of which can be low-cost and highly effective.

7. Prevent with education and training. To safeguard patient information, your workforce must know how to implement your policies, procedures, and security audits, according to ONC. HIPAA covered providers must train their workforces (employees, volunteers, trainees, and contractors) on your policies and procedures. Staffs must receive formal training on breach notification.

8. Communicate with patients. Your patients may be concerned about confidentiality and security of their health information in an EHR, the guide points out. Emphasize the benefits of EHRs to them as patients, perhaps using consumer education handouts that others have developed, and reassure them that you have a system to proactively protect their health information.

9. Update business associate agreements. Ensure your business associate agreements require compliance with HIPAA and HITECH breach notification requirements. This will require your business associates to safeguard protected health information they get from your practice, train their workforce, and adhere to breach notification requirements.

10. Attest for the security risk analysis meaningful use objective. Only apply for an EHR incentive program once you'd fulfilled the security risk analysis requirement and have documented your efforts, the ONC guide emphasizes, pointing out that when you attest to meaningful use, it is a legal statement that you have met specific standards, including that you protect electronic health information. Participants in the EHR Incentive Program can be audited.

Beyond HIPAA and HITECH, ‘ensuring privacy and security of health information, including information in electronic health records, is a key component to building the trust required to realize the potential benefits of electronic health information exchange,’ the ONC guide notes. ‘If individuals and other participants in a network lack trust in electronic exchange of information due to perceived or actual risks to electronic health information or the accuracy and completeness of such information, it may affect their willingness to disclose necessary health information and could have life-threatening consequences.

 

 

 

Access the ONC Guide to Privacy and Security of Health Information here.

ONC privacy and security guide offers 10 steps for MU,” Healthcare IT News (May 9, 2012)

 

HHS settles HIPAA violation case for $100,000, Corrective Action Plan

On April 17, 2012, HHS announced that its Office for Civil Rights (OCR) settled a HIPAA violation case against a surgery practice in Arizona, for $100,000 and a Corrective Action Plan (CAP), which requires implementation of policies and procedures to prevent such HIPAA violations and breaches in the future.

Via HHS Press Release:

The incident giving rise to OCR’s investigation was a report that the physician practice was posting clinical and surgical appointments for its patients on an Internet-based calendar that was publicly accessible. On further investigation, OCR found that Phoenix Cardiac Surgery had implemented few policies and procedures to comply with the HIPAA Privacy and Security Rules, and had limited safeguards in place to protect patients’ electronic protected health information (ePHI).

'This case is significant because it highlights a multi-year, continuing failure on the part of this provider to comply with the requirements of the Privacy and Security Rules,' said Leon Rodriguez, director of OCR. 'We hope that health care providers pay careful attention to this resolution agreement and understand that the HIPAA Privacy and Security Rules have been in place for many years, and OCR expects full compliance no matter the size of a covered entity.'

 

 OCR’s investigation also revealed the following issues:

  • Phoenix Cardiac Surgery failed to implement adequate policies and procedures to appropriately safeguard patient information;
  • Phoenix Cardiac Surgery failed to document that it trained any employees on its policies and procedures on the Privacy and Security Rules;
  • Phoenix Cardiac Surgery failed to identify a security official and conduct a risk analysis; and
  • Phoenix Cardiac Surgery failed to obtain business associate agreements with Internet-based email and calendar services where the provision of the service included storage of and access to its ePHI.

Under the HHS resolution agreement, Phoenix Cardiac Surgery has agreed to pay a $100,000 settlement amount and a corrective action plan that includes a review of recently developed policies and other actions taken to come into full compliance with the Privacy and Security Rules.

"HHS settles case with Phoenix Cardiac Surgery for lack of HIPAA safeguards," HHS Press Release (April 17, 2012).

 

HHS issues proposed rules on Stage 2 of Meaningful Use

On February 24, 2012, Center for Medicare and Medicaid Services (CMS) and the Office of National Coordinator for Health IT (ONC) issued proposed rules regarding Stage 2 of Meaningful Use. The proposed rules include the criteria for demonstrating Stage 2 Meaningful Use, and address the penalties for failure to achieve Meaningful Use by 2015. HHS noted the progress made in the last few years, but also recognized the challenges facing the industry, and pushed back the attestation for Stage 2 to 2014. Via HHS Press Release:

In a November 2011 'We Can’t Wait' announcement, the Department outlined plans to provide an additional year for providers who attested to meaningful use in 2011. Under today’s proposed rule, stage 1 has been extended an additional year, allowing providers to attest to stage 2 in 2014, instead of in 2013. The proposed rule announced by ONC identifies standards and criteria for the certification of EHR technology, so eligible professionals and hospitals can be sure that the systems they adopt are capable of performing the required functions to demonstrate either stage of meaningful use that would be in effect starting in 2014.

'The proposed rules for stage 2 for meaningful use and updated certification criteria largely reflect the recommendations from the Health IT Policy and Standards Committees, the federal advisory committees that operate through a transparent process with broad public input from all key stakeholders. Their recommendations emphasized the desire to increase health information exchange, increase patient and family engagement, and better align reporting requirements with other HHS programs,' said Farzad Mostashari, MD, ScM, National Coordinator for Health Information Technology. 'The proposed rules announced today will continue down the path stage 1 established by focusing on value-added ways in which EHR systems can help providers deliver care which is more coordinated, safer, patient-centered, and efficient.

The number of hospitals using EHRs has more than doubled in the last two years from 16 to 35 percent between 2009 and 2011. Eighty-five percent of hospitals now report that by 2015 they intend to take advantage of the incentive payments.

A technical fact sheet on CMS’s proposed rule is available at http://www.cms.gov/apps/media/fact_sheets.asp.

A technical fact sheet on ONC’s standards and certification criteria proposed rule is available at http://www.healthit.gov/policy-research.

The proposed rules announced today may be viewed at www.ofr.gov/inspection.aspx. Comments are due 60 days after publication in the Federal Register.

Secretary Sebelius announces next stage for providers adopting electronic health records, HHS Press Release (February 24, 2012).

HHS extends Stage 2 Meaningful Use deadline to 2014

HHS announced today that the government intends to make it easier for healthcare providers to adopt electronic health records (EHRs).  As part of this initiative, HHS decided to extend the deadline for meeting Stage 2 of Meaningful Use until 2014. Via HHS press release:

Under the current requirements, eligible doctors and hospitals that begin participating in the Medicare EHR (electronic health record) Incentive Programs this year would have to meet new standards for the program in 2013. If they did not participate in the program until 2012, they could wait to meet these new standards until 2014 and still be eligible for the same incentive payment. To encourage faster adoption, the Secretary announced that HHS intends to allow doctors and hospitals to adopt health IT this year, without meeting the new standards until 2014.

HHS also trumpeted the results of a CDC survey which found that more than half of U.S. physicians plan to take advantage of the EHR incentive program, and that the rate of EHR adoption doubled between 2008 and 2011, from 17% to 34% among physicians.

Of course, HHS did not comment on how low those numbers are. The fact remains that about two-thirds of U.S. physicians have not adopted electronic health records, and continue to use, in Secretary's words, the same technology as Hippocrates. The Obama administration is relying heavily on Regional Extension Centers and training efforts in order to aid healthcare enterprises in adopting EHRs.

We will update this post with links to any relevant regulations if and/or when HHS publishes them in the Federal Register.

"We Can't Wait: Obama Administration takes new steps to encourage doctors and hospitals to use health information technology to lower costs, improve quality, create jobs," HHS press release (November 30, 2011).

 

CMS issues final rule on ACOs

On October 20, 2011, CMS published the final rule on Accountable Care Organizations (ACOs) or, as it is formally known, the Medicare Shared Savings Program (the "Program"), enacted as part of the Patient Protection and Affordable Care Act (ACA) of 2010. According to CMS chief Don Berwick, MD, the Program represents an "opportunity to coordinate care among providers," which could "greatly improve the quality of care Medicare beneficiaries receive," and produce substantial savings for the federal government. The Program creates incentives for providers to collaborate in treating an individual patient across care settings, in order to receive a portion of the savings generated from providing such care. 

CMS has substantially relaxed the requirements for ACOs originally provided in the proposed rule. Some of the key changes include (among many others):

  • Adding a "one-side" risk model, allowing providers to participate in the program without risking a loss in the event their ACO did not produce savings
  • "Preliminary perspective assignment" of Medicare beneficiaries, giving ACOs more control over their Medicare beneficiary population
  • Reducing the number of performance measures from 65 to 33
  • Eliminating the two percent threshold for being eligible for shared savings

CMS will begin taking applications for the program on January 1, 2012, with start dates of April 1 and July 1, 2012.

 Important links via HHS press release:

The Shared Savings Program final rule can be found at: http://www.HealthCare.gov/law/resources/regulations/index.html. (See Final Rule on Shared Savings Program: Accountable Care Organizations)

The Advanced Payment solicitation is posted at: http://innovations.cms.gov/areas-of-focus/seamless-and-coordinated-care-models/advance-payment/.

For more information, fact sheets are posted at: http://www.HealthCare.gov/news/factsheets/2011/10/accountable-care10202011a.html and http://www.cms.gov/ACO/.

The joint CMS and Department of Health and Human Services Office of Inspector General (OIG) Interim Final Rule with Comment Period addressing waivers of certain fraud and abuse laws in connection with the Shared Savings Program can be found at: http://www.HealthCare.gov/law/resources/regulations/index.html. (See Request for Public Comment on Final Waivers in Connection with the Shared Savings Program).

The Antitrust Policy Statement is posted at: www.ftc.gov/opp/aco/ andhttp://www.justice.gov/atr/public/health_care/aco.html.

The Internal Revenue Service (IRS) Fact Sheet, Tax-Exempt Organizations Participating in the Medicare Shared Savings Program through Accountable Care (FS-2001-11), is posted at: http://www.irs.gov/newsroom/article/0,,id=248490,00.html.

HHS awards over $650 million in EHR incentive payments

HHS released the first numbers regarding its Meaningful Use incentives program, established by the HITECH Act of 2009. Unsurprisingly, most eligible professionals and hospitals receiving funds this year qualified for incentive payments under Medicaid, rather than Medicare, because Medicare has a higher threshold for receiving such payments. Medicare requires the eligible professional or hospital to achieve and demonstrate meaningful use, while Medicaid mandates only adoption, implementation or upgrade of existing systems. 

Nevertheless, the extent of the disparity was somewhat surprising: only about 6% of eligible hospitals and 3% of eligible professionals qualified for meaningful use incentives under Medicare.  Via Modern Healthcare:

So far, Medicaid program payments for hospitals, physicians and other eligible professionals that have adopted, implemented or upgraded to a certified EHR system have totaled $389 million. Only $264 million has been paid under the Medicare program, which has a higher eligibility threshold, requiring providers to demonstrate that they are meaningfully using their certified EHR system.

 Through Aug. 31, 2,054 hospitals have registered with the CMS to receive Medicare incentive payments. Hospitals that registered as dual-eligibles need to attest to having met meaningful-use targets under the Medicare portion of the program. But only 114 of the registered hospitals—less than 6%—have attested to being meaningful users. They have split about $226 million in Medicare EHR incentive payments.

Similarly, for the same period, 71,378 physicians and other "eligible professionals" have registered with the CMS under the Medicare EHR program, but only 2,129—or about 3%—have shared in $38.3 million in Medicare EHR payments. Unlike hospitals, professionals can't participate in both the Medicare and the Medicaid incentive programs. They must choose one.

According to the CMS, 15 hospitals have been paid solely under state-run Medicaid programs; they have received $32.9 million. In addition, 294 hospitals registered as dual-eligibles have been paid $262.2 million by Medicaid. There have been 4,463 physicians and eligible providers paid $93.9 million under Medicaid, according to the CMS.

You can find the CMS summary and charts relating to EHR incentive payments by clicking here.

"CMS: $653 million in EHR incentives paid," Modern Healthcare (September 22, 2011).
 

 

Study: Most data breaches are caused by insiders

A survey by Veriphyr, a provider of identity and access intelligence solutions, found that insiders were responsible for over 60% of data breaches of protected health information (PHI). Specifically, 35% of the PHI breaches were due to insiders' snooping into medical records of fellow employees, and 27% due to improper access to records of their friends and relatives.

Over 70% of surveyed entities, which included hospitals and other heathcare providers, reported suffering one or more breaches within the last 12 months. Veriphyr CEO estimated that data breaches cost healthcare organizations almost $6 billion annually, but found that an overwhelming majority of privacy and compliance officers within the surveyed group (79%) felt that they lacked "adequate controls to detect PHI breaches in a timely fashion."

It is worth noting that 45% of breaches in the survey were caused by loss or theft of medical records and/or equipment holding such records. We have recently seen HHS impose a $1 million fine on Massachusetts General Hospital in a case where, it seems, records were lost by an employee due to a simple mistake and with no malice. UCLA Health System also paid a high price for its employees' snooping into medical records of celebrities.

While it is difficult to anticipate or avoid all possible human error, certain best practices - including Board and executive-level support for privacy initiatives, staff training and updated privacy and security policies and procedures, will go a long way to help your organization protect itself from a disastrous and costly data breach.

"Insiders responsible for majority of privacy breaches, survey finds," Healthcare IT News (August 30, 2011).

 

HHS advisory panel recommends delaying Stage 2 Meaningful Use until 2014

The HIT Policy Committee, which advises the Office of the National Coordinator for Health IT in the Department of Health and Human Services, voted 12-5 to approve a significant delay in requiring providers to meet Stage 2 Meaningful Use until 2014.  If finalized by CMS, such delay would be a welcome relief to those providers who qualified for Stage 1 Meaningful Use in 2011 (and therefore would have only a few months to commence Stage 2 Meaningful Use under the current rule).

Via Government Health IT:

The delay is among the stage 2 recommendations that the Health IT Policy Committee approved at its meeting June 8 by an overwhelming vote of 12 to 5.

The original 2013 timeframe does not give vendors enough time to design, develop, and test new functionality and providers to deploy it and report measures for one year, said Dr. Paul Tang, vice chair of the Health IT Policy Committee and chair of its meaningful use work group.

“The only group that would be affected is the early entrants who qualify for stage 1 in 2011 who get put into a bit of predicament in an unintended way,” he said. Tang is also chief medical information officer at the Palo Alto Medical Foundation.

As a result, stage 1 demonstration and attestation would continue through 2013; stage 2 would start in 2014 and stage 3 in 2015. With the revised timing, providers will still receive the same payments as originally planned. Instead of 2013, however, early entrants will have to wait to attest and receive payments for stage 2 in 2014.

You can find and download the Meaningful Use workgroup's recommendations by clicking here.

Audit criticizes OCR and ONC over data privacy efforts

HHS's own Office of Inspector General (OIG) issued a scathing report regarding pervasive breaches in privacy and security of patient data. OIG specifically called out the Office of Civil Rights (OCR), charged with enforcement of HIPAA Privacy and Security Rules, for failing to investigate and punish the vast majority of violators.

The audit tested seven hospitals' compliance with HIPAA in seven different states, and found 151 vulnerabilities in the systems and controls intended to cover e-PHI, 124 of which were categorized as "high-impact" (i.e., ones which may result in costly losses, injury or death.)  Violations included unencrypted wireless connections, easy passwords, and even a taped-over door lock on a room used for data storage. Via Modern Healthcare:

The audits of the seven hospitals revealed weaknesses in hospital IT defenses of electronic protected health information, or ePHI, ranging from the fact that several hospitals still were using obsolete and vulnerable encryption protocols to the fact that all seven had vulnerable access controls in which “Outsiders or employees at some hospitals could have accessed, and in one hospital did access, systems and beneficiaries' personal data and performed unauthorized acts without the hospitals' knowledge.”

“These vulnerabilities placed the confidentiality, integrity and availability of ePHI at risk,” the auditors said. The individual hospital audit reports were not disclosed “because the reports contained restricted, sensitive information that may be exempt from release under the Freedom of Information Act,” according to the report.

 

OIG also criticized the Office of National Coordinator for Health IT (ONC) for their failure to develop standards ensuring privacy and security of patient data as part of ARRA's push for digitizing medical records:

As a yardstick for ONC performance as a security champion, the inspector general's auditors reviewed last year's ONC-developed interim final rule and final rule on standards, implementation specifications and certification criteria for the ARRA-funded electronic health record system incentive payment program. The auditors found both wanting.

The report's authors differentiated between two types of security measures. One they described as “application security controls” that “function inside systems or applications to ensure that they work correctly.” Such measures include security controls covered by the ONC final rule and used in testing and certification of electronic health-record systems as able to meet meaningful-use requirements for providers participating in the federal IT incentive payment programs. An example is a requirement that certified EHRs be able to encrypt data shared between providers.

The auditors called the other type of measures “general information technology security controls,” described as “structure, policies and procedures that apply to an entity's overall computer operation.”

An example would be a policy that requires providers to use encryption software on their systems and encrypt all data copied from an EHR and placed on a portable storage device, such as a laptop, CD or a portable thumb drive. The auditors found that the ONC had included application controls in writing its interoperability specifications for meaningful use, but that "there were no (health IT) standards that included general IT security controls.”

Other examples of general controls not addressed by the ONC but suggested for development by the report would be requirements that providers use two-factor authentication to gain access to an organization's health IT system and policies that mandate that organizations install “patches” or bug fixes in a routine and timely manner to computers that process and store EHRs.

"Audit reports hit HHS on digital security," Modern Healthcare (May 17, 2011).

 

Updates to privacy and security regulations expected soon

According to Healthcareinfosecurity.com, the Office of Civil Rights (OCR) is still working on the final rule regarding the updates to HIPAA and the related HIPAA Privacy and Security Rules mandated by the HITECH Act. Susan McAndrew, deputy director for health information privacy at OCR, stated at a conference in Washington, DC, that such changes will be contained in one omnibus regulation and is expected to be published in a matter of months, if not weeks.

Such omnibus regulation will cover:

  • HITECH Act-mandated modifications to the HIPAA privacy, security and enforcement rules. These changes, for example, formalize higher penalties for HIPAA violations and make it clear that business associates must comply with HIPAA. Last December, HHS had indicated in its semi-annual regulatory agenda that the final HIPAA modifications, many of which were issued in preliminary form last year, would be completed by March.
     
  • The breach notification rule. An interim final version is already in effect. OCR yanked a proposed final version of the rule last year for further consideration. Some observers speculated that the office may be reconsidering the controversial "harm standard" in the interim final version of the rule, which enables organizations to conduct a risk assessment to determine whether a security incident represents a significant risk of harm and thus merits reporting.
     
  • Privacy provisions under the Genetic Information Nondiscrimination Act. These provisions will formalize that using genetic information for insurance underwriting purposes is a privacy violation as well as a non-discrimination violation, McAndrew said.

 

Ms. McAndrew also indicated that "a notice of proposed rulemaking revealing a proposal for accounting for disclosures of information in electronic health records "probably" would be issued before the omnibus set of final regulations. Once that notice is issued, OCR will accept comments before issuing a proposed rule."

"HITECH Mandated Regs Still in Works," Healthcareinfosecurity.com (May 11, 2011).

 

Breaking: HHS releases proposed rule on ACO's

Earlier today, HHS has released the highly anticipated proposed rule on Accountable Care Organizations (ACOs). The rules will guide healthcare providers in setting up exchanges of healthcare data to improve care and reduce costs, as mandated under the Patient Protection and Accountable Care Act of 2010.

HHS will host a call today, March 31, 2011 on the new regulations, expected to be released prior to the call. The call will take place a noon EDT today and can be accessed by calling 800-475-8413 Code: HHS.

You can find a copy of the proposed rule by clicking here.

Via Healthcare IT News:

Accountable care organizations are pivotal to the federal government's plan to reduce healthcare costs and improve quality. Some providers, such as Intermountain Health in Utah, have been using an approach that's something similar to ACOs for years. Collaborations between doctors and other providers make care more uniform, based on the best outcomes. Often, this care is also the most cost-effective. Some have called ACOs the HMOs of today.

Wednesday afternoon, CMS Administrator Donald Berwick and other federal officials hosted a pre-regulation release call on the pending ACO rule. According to Barnes, who was on the call, Berwick said that ACOs will not simply be the status quo repackaged – and that this will not be a one-size-fits-all approach.

According to Barnes, Berwick said the rule would put patients and families at the center of care, make ACOs particularly sensitive to care transitions and promote innovative care.

 

Cignet Health fined $4.3 million for HIPAA Privacy Rule violation

Cignet Health, a Maryland health plan and a HIPAA covered entity, has been fined $4.3 million for failing to produce health records upon request to 41 patients, and for failing to cooperate with OCR with the agency's investigation.  This is the very first civil money penalty (CMP) issued by HHS under the HIPAA Privacy Rule.

Via HHS Press Release:

In a Notice of Proposed Determination issued Oct. 20, 2010, OCR found that Cignet violated 41 patients’ rights by denying them access to their medical records when requested between September 2008 and October 2009. These patients individually filed complaints with OCR, initiating investigations of each complaint. The HIPAA Privacy Rule requires that a covered entity provide a patient with a copy of their medical records within 30 (and no later than 60) days of the patient’s request. The CMP for these violations is $1.3 million.

During the investigations, Cignet refused to respond to OCR’s demands to produce the records. Additionally, Cignet failed to cooperate with OCR’s investigations of the complaints and produce the records in response to OCR’s subpoena. OCR filed a petition to enforce its subpoena in United States District Court and obtained a default judgment against Cignet on March 30, 2010. On April 7, 2010, Cignet produced the medical records to OCR, but otherwise made no efforts to resolve the complaints through informal means.

 

 OCR also found that Cignet failed to cooperate with OCR’s investigations on a continuing daily basis from March 17, 2009, to April 7, 2010, and that the failure to cooperate was due to Cignet’s willful neglect to comply with the Privacy Rule. Covered entities are required under law to cooperate with the Department’s investigations. The CMP for these violations is $3 million.

“Covered entities and business associates must uphold their responsibility to provide patients with access to their medical records, and adhere closely to all of HIPAA’s requirements,” said OCR Director Georgina Verdugo. “The U.S. Department of Health and Human Services will continue to investigate and take action against those organizations that knowingly disregard their obligations under these rules.”

Individuals who believe that a covered entity has violated their (or someone else’s) health information privacy rights or committed another violation of the HIPAA Privacy or Security Rule may file a complaint with OCR at http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html.

A copy of the Notice of Proposed Determination and Notice of Final Determination can be found at http://www.hhs.gov/ocr/privacy. Additional information about OCR’s enforcement activities can be found at http://www.hhs.gov/ocr.

 

Updated: Slides from Webinar on HIPAA Privacy and Security Rules

Post & Schell, in collaboration with Kroll Fraud Solutions, presented a free webinar examining the crucial changes and updates to the HIPAA Privacy and Security Rules included in the Notice of Proposed Rulemaking (NPRM) issued by the Office of Civil Rights of the U.S. Department of Health and Human Services on July 8, 2010. Post & Schell's Steve Fox and Vadim Schick highlighted the key provisions in the NPRM, including:

  • New restrictions on use and disclosure of protected health information (PHI) for marketing, fundraising, and other commercial purposes
  • Providing patients with e-copies of their PHI
  • Extension of HIPAA Privacy and Security Rules to business associates
  • Effect of new rules on business associate agreements

In addition, our guest presenter for this webinar, Alex Ricardo, CIPP of Kroll Fraud Solutions, discussed the practical implications of this new set of regulations on covered entities and business associates, including:

  • Assessing an organization's policies, procedures and practices for compliance with the HIPAA Rules and these updates
  • Reviewing current contractual agreements and relationships with business associates and their subcontractors
  • Training staff of the organization
  • Breach preparedness and breach response

You can view or download the slides from this presentation by clicking here.

For more information, contact Vadim Schick at vschick@postschell.com or 202-661-6945.

Rite Aid settles FTC and OCR privacy charges

The Rite Aid Corporation, the third largest pharmacy chain in the United States, reached a major settlement with both the Federal Trade Commission (FTC) and HHS's Office of Civil Rights (OCR) regarding charges that Rite Aid violated federal privacy and security laws and regulations by failing to keep its customers' and employees' data safe. 

Rite Aid employees were reported to discard prescriptions and pill bottles containing sensitive patient data into the dumpsters behind various Rite Aid pharmacies, which were easily accessible to the public.  Such practices violate the HIPAA Privacy Rule, which requires covered entities to safeguard the privacy of patient information, even when such information is being destroyed.  Rite Aid's actions may also violate the company's own promises to their customers regarding keeping their health information private and secure (this broken promise being the basis for FTC's charges).

 

In addition, OCR and FTC found that Rite Aid:

  • failed to implement adequate policies and procedures to appropriately safeguard patient information during the disposal process;
  • failed to adequately train employees on how to dispose of such information properly;
  • failed to employ a reasonable process for discovering and remedying risks to personal information; and
  • did not maintain a sanctions policy for members of its workforce who failed to properly dispose of patient information.

Pursuant to their settlement with HHS, Rite Aid agreed to pay HHS a cool $1 million and agreed to implement a strong corrective action program (lasting 3 years) which includes:

  • Revising and distributing its policies and procedures regarding disposal of protected health information and sanctioning workers who do not follow them;
  • Training workforce members on these new requirements;
  • Conducting internal monitoring; and
  • Engaging a qualified, independent third-party assessor to conduct compliance reviews and render reports to HHS.

Finally, Rite Aid has also agreed to external independent assessments of its pharmacy stores’ compliance with the FTC consent order, which will be in place for 20 years.

FTC and OCR have previously filed charges against CVS Caremark, another major pharmacy chain which was reported to engage in similar violations to Rite Aid's.  

The current economic conditions require most organizations to do more with less. The unfortunate end result is that long term projects, such as major privacy and security compliance reviews and overhauls get postponed and overlooked.  Rite Aid and CVS cases should remind covered entities and other organizations responsible for keeping patient information safe that neglect or procrastination with regard to privacy policies and practices can lead to major fines, PR embarrassments and excessive compliance and legal costs. 

It is also key to remember that your organization must comply with its own privacy policies and procedures -- otherwise, FTC can charge your organization for "false promises," as was the case with Rite Aid.  In order to comply with such policies, however, your organization must train the staff about the critical importance of privacy.  Without such training, all the policies and procedures will be rendered entirely ineffective.

You can read the full OCR press release by clicking here.

You can read the full FTC press release by clicking here.

CMS issues final rules on Meaningful Use

On July 13, 2010, CMS issued the final rule defining "meaningful use" and establishing the parameters and requirements for eligible professionals, hospitals and other providers to receive incentive payments provided under the HITECH Act for widespread adoption of electronic health records.  According to CMS, the key changes included in the final rule (from the meaningful use NPRM published in the Federal Register on January 13, 2010) include:

  • Greater flexibility with respect to eligible professionals and hospitals in meeting and reporting certain objectives for demonstrating meaningful use. The final rule divides the objectives into a “core” group of required objectives and a “menu set” of procedures from which providers may choose any five to defer in 2011-2012. This gives providers latitude to pick their own path toward full EHR implementation and meaningful use.
  • An objective of providing condition-specific patient education resources for both EPs and eligible hospitals and the objective of recording advance directives for eligible hospitals, in line with recommendations from the Health Information Technology Policy Committee.
  • A definition of a hospital-based EP as one who performs substantially all of his or her services in an inpatient hospital setting or emergency room only, which conforms to the Continuing Extension Act of 2010
  • CAHs within the definition of acute care hospital for the purpose of incentive program eligibility under Medicaid.

You can view the PDF of the final rule on Meaningful Use by clicking here.

You can learn more about it from the HHS press release by clicking here.  Also, the New England Journal of Medicine published an excellent summary by Dr. Blumenthal of the changes included in the final rule; you can find this article by clicking here.

At the same time, ONC issued another final rule, finalizing the "standards and certification criteria for the certification of EHR technology, so eligible professionals and hospitals may be assured that the systems they adopt are capable of performing the required functions."  You can find a copy of this final rule by clicking here.

Stay tuned for much more analysis of the final rules published today, as well as the changes to HIPAA Privacy and Security Rules issued by OCR last week.

HHS issues NPRM on HIPAA Privacy, Security and Enforcement Rules

On July 7, 2010, HHS issued a notice of proposed rule making (NPRM) regarding the changes to the HIPAA Privacy, Security and Enforcement Rules, as provided in the HITECH Act, in order "to strengthen the privacy and security protections for health information and to improve the workability and effectiveness of the HIPAA Rules."  Via HHS Press Release:

The proposed modifications to the HIPAA Rules include provisions extending the applicability of certain of the Privacy and Security Rules’ requirements to the business associates of covered entities, establishing new limitations on the use and disclosure of protected health information for marketing and fundraising purposes, prohibiting the sale of protected health information, and expanding individuals’ rights to access their information and to obtain restrictions on certain disclosures of protected health information to health plans. In addition, the proposed rule adopts provisions designed to strengthen and expand HIPAA’s enforcement provisions.

You can view the NPRM by clicking here.

"Notice of Proposed Rulemaking to Implement HITECH Act Modifications," HHS Press Release (July 7, 2010).

In the news: patient privacy edition

  • HHS's Office of Civil Rights (OCR) filed a notice in the Federal Register lifting a requirement preventing OCR from posting names of sole practitioners who suffer breaches of patient data without first obtaining consent from such practitioners.  Pursuant to the HITECH Act, any covered entity reporting a breach affecting over 500 individuals must report such breach to HHS, and HHS will post a notice of such breach on its web site.  At the same time, HHS did not post names of individual physician practices (e.g., sole practitioners) without such physicians' consent because they deemed the name of the physician to be protected under the Privacy Act of 1974. Instead, HHS listed such breaches under "private practice."  However, OCR announced on April 16, 2010, that "it will begin posting on its breach notification web site the names of entities they consider "individuals" regardless of whether or not those entities give consent." According to HealthLeaders Media, the rule will become effective after the comment period closes (about May 23, 2010).
  • Government Health IT reports that OCR will issue more privacy and security rules mandated by the HITECH Act in May 2010, including rules regarding business associate liability; new limitations on the sale of protected health information, marketing, and fundraising communications; and stronger individual rights to access electronic medical records and restrict the disclosure of certain information.  According to HHS, "OCR continues work on a Notice of Proposed Rulemaking (NPRM) regarding these provisions. Although the effective date (February 17, 2010) for many of these HITECH Act provisions has passed, the NPRM and the final rule that follows will provide specific information regarding the expected date of compliance and enforcement of these new requirements."
  • On April 23, 2010 HIT Policy Committee's privacy and security workgroup revealed a draft  technical framework for patient consent requirements, titled Basic Patient Privacy Consent (BPPC).  According to Federal Computer Week, the draft framework includes "at least 12 types of patient consents, including implicit and explicit opt-out and opt-in, authorizations for specific research projects and authorizations for use of the document but not for republishing."
     

 

In the news: Senators request easing of meaningful use requirements; HHS releases over $267M for RECs; and more

  • A group of 37 U.S. Senators sent a letter to HHS Secretary Kathleen Sebelius expressing concern regarding the current definition of meaningful use.  The senators urged the Secretary to "allow providers to 'temporarily defer a limited set of IT goals' without otherwise changing the ultimate timeline or requirements of the program."  The senators also sought to change the eligibility determination based on Medicare provider numbers, considering many healthcare providers have multiple medical campuses under one such Medicare number.  According to Sen. Max Baucus (D-MT), such changes would "improve the guidelines HHS has set in way that will encourage widespread use of basic, functional IT tools and improve patient care.”
  • HHS released over $267 million from the stimulus funds to help 28 non-profit Regional Extension Centers (RECs).  This latest award brought the total of stimulus-funded RECs to 60, and is expected to support 100,000 primary care and hospitals within 2 years.  According to Secretary Sebelius, these 28 awards "represent [HHS's] ongoing commitment to make sure that health providers have the necessary support within their communities to maximize the use of health IT to improve the care they provide to their patients."  
  • Thomson Reuters released its annual study identifying the 100 top U.S. hospitals based on their overall organizational performance. The 10 areas measured are: mortality, medical complications, patient safety, average length of stay, expenses, profitability, patient satisfaction, adherence to clinical standards of care, and post-discharge mortality and readmission rates for acute myocardial infarction, heart failure, and pneumonia. The study has been conducted annually since 1993. Is your hospital one of the 100 Top Performing Hospitals? Find out here.
  • According to the Baltimore Business Journal, a proposed Maryland law could change how primary care providers do business, by creating a patient-centric primary care delivery system whereby insurance companies would financially reward primary care providers for better outcomes.  However, the new law would also ease patient privacy rules by allowing greater sharing of patient information among medical practices and insurance companies. The law will likely pass with little or no opposition.
     

 

OCR delays enforcement of certain HITECH provisions

In a much-anticipated move, the Office of Civil Rights (OCR) within the Department of Health and Human Services has issued an update regarding delays of certain HITECH provisions, while confirming enforcement of others.  Via OCR press release:

OCR will implement important privacy and security provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act through notice and comment rulemaking, as required by the Administrative Procedure Act. These provisions include: business associate liability; new limitations on the sale of protected health information, marketing, and fundraising communications; and stronger individual rights to access electronic medical records and restrict the disclosure of certain information. OCR continues work on a Notice of Proposed Rulemaking (NPRM) regarding these provisions. Although the effective date (February 17, 2010) for many of these HITECH Act provisions has passed, the NPRM and the final rule that follows will provide specific information regarding the expected date of compliance and enforcement of these new requirements.

However, interim final rules implementing HITECH Act provisions in two areas have already been issued and are currently in effect: enforcement and breach notification. New civil money penalty amounts apply to HIPAA Privacy and Security Rule violations occurring after February 17, 2009. Covered entities and business associates must comply now with breach notification obligations for breaches that are discovered on or after September 23, 2009. OCR announced previously that it would use its enforcement discretion not to impose fiscal sanctions with regard to breaches discovered before February 22, 2010. Since that date has passed, OCR will enforce the Breach Notification Interim Final Rule, including with the possible imposition of sanctions, as it does with the HIPAA Privacy and Security Rule requirements.

You can find about more here.

"HITECH Act Rulemaking and Implementation Update," OCR Press Release (March 18, 2010).

OCR may delay enforcement of business associate provisions in the HITECH Act

Pursuant to the HITECH Act, on February 17, 2010, business associates of covered entities became subject to the HIPAA Privacy and Security Rules, including provisions regarding implementation of various safeguards to secure protected health information.  As Steve Fox pointed out in a recent report on the subject by the Pittsburgh Business Journal, it is highly unlikely that most companies are ready to comply with these dramatic changes.

However, according to Hunton & Williams's privacy blog, Adam Greene of the HHS Office of Civil Rights (OCR) stated at an ABA conference on February 18, 2010, that OCR will delay enforcement of this provision of the HITECH Act until the relevant regulations are finalized.  OCR itself did not publish a press release on the subject, and we were unable to reach Mr. Greene for comment.

Regardless of OCR's intent to enforce compliance, the business associate provisions in the HITECH Act went into effect last week.  We would strongly encourage all covered entities and business associates to take all necessary actions to comply with the new law.

"Privacy policies over electronic health records expand reach," Pittsburgh Business Journal (February 19, 2010).

"HHS Delays Enforcement of HITECH Act Business Associate Provisions," Privacy & Information Security Law Blog (February 19, 2010).

 

 

HHS releases interim final regulations on HIPAA enforcement changes

Pursuant to the HITECH Act, the Department of Health and Human Services (HHS) released interim final regulations updating enforcement rules for violations of HIPAA.  As reported in Healthcare IT News:

Prior to the HITECH Act, the penalty could be no more than $100 for each violation or $25,000 for all identical violations of the same provision.

A healthcare provider, health plan or clearinghouse could also bar the secretary's imposition of a civil money penalty by demonstrating that it did not know that it violated the HIPAA rules.

Section 13410(d) of the HITECH Act strengthened the enforcement by establishing tiered ranges of increasing minimum penalty amounts, with a maximum penalty of $1.5 million for all violations of an identical provision. A covered entity can no longer bar the imposition of a civil money penalty for an unknown violation unless it corrects the violation within 30 days of discovery.

The interim final rule with request for comments, published last week, conforms the HIPAA enforcement regulations to the revisions made by the HITECH Act. This rule will become effective on Nov. 30. HHS will consider all comments received by Dec. 29.

You can find the full text of the rule is here.

"HIPAA violators could face fines up to $1.5M," Healthcare IT News (November 2, 2009).

Regional Extension Program: Important Updates and Links from HHS

Via HHS e-mail update:

The Office of the National Coordinator for Health Information Technology (ONC) is pleased to announce the availability of materials that are of immediate interest and use to stakeholders and potential applicants for the Health Information Technology Extension Program: Regional Centers Cooperative Agreement Program, and that are new or updated since the August 27, 2009 technical assistance telephone and web conference.

REVISED – Preliminary Application Template (Attachment I to the Funding Opportunity Announcement):  As discussed on the August 27th technical assistance public conference, the suggested template for applicants’ use in compiling and presenting the information required for the Preliminary Application has been updated to include the complete requirements established in the funding opportunity announcement and is now available from www.grants.gov and the Extension Program section of ONC’s website at http://healthit.hhs.gov/extensionprogram.

NEW – A complete transcript of the August 27th technical assistance conference is available for download from the Extension Program section of ONC’s website.  Please visit http://healthit.hhs.gov/extensionprogram to access detailed information about the conference, including the transcript and the presentation slides used during the call.

NEW/REVISED – Program-specific Frequently Asked Questions (FAQs) are now available on the Extension Program section of ONC’s website.  New FAQs are posted frequently, so potential applicants and other interested parties are encouraged to visit often.  Please visit http://healthit.hhs.gov/extensionprogram then scroll down and click on “Frequently Asked Questions”.

On the HIT Extension Program site, you can find the Funding Opportunity Announcement / Application Instructions document,  as well as a large FAQ section and the "Facts-At-A-Glance" summary. 

You can find the August 27th, 2009 presentation (PPT) here, and the transcript of that same presentation here.

"Health Information Technology Extension Program: Regional Centers Cooperative Agreement Program Update," HHS e-mail update (September 3, 2009).

HHS News: Interim Final Regulations on Breach Notification; Regional Office Privacy Advisors

On August 19, 2009, pursuant to the HITECH Act, the Department of Health and Human Services (HHS) published the interim final regulations regarding breach notification requirements for health care providers and other entities covered by HIPAA. 

According to the HHS press release:

The regulations, developed by the HHS Office for Civil Rights (OCR), require health care providers and other HIPAA covered entities to promptly notify affected individuals of a breach, as well as the HHS Secretary and the media in cases where a breach affects more than 500 individuals. Breaches affecting fewer than 500 individuals will be reported to the HHS Secretary on an annual basis. The regulations also require business associates of covered entities to notify the covered entity of breaches at or by the business associate.

You can find the text of the regulation here.

Stay tuned for more analysis of this important set of regulations on this blog. The interim final regulations are effective 30 days after publication in the Federal Register and include a 60-day public comment period. 

Also, pursuant to Section 13403(a) of the HITECH Act, the HHS Secretary Kathleen Sebelius designated an individual in each regional office of HHS (Regional Office Privacy Advisors) in order "to offer guidance and education to covered entities, business associates, and individuals on their rights and responsibilities related to the HIPAA Privacy and Security Rules."  The names, addresses, and contact information for each of the Regional Managers are listed here, together with a list of the States for which each Regional Manager has responsibility.

"HHS Issues Rule Requiring Individuals Be Notified of Breaches of Their Health Information," HHS Press Release (August 19, 2009).

" Designation of Regional Office Privacy Advisors," HHS Press Release (July 27, 2009).

Government Health IT: CCHIT to serve temporarily as sole EHR certifier

Via Government Health IT:

The federal Health IT Policy Committee today endorsed recommendations that would leave the Certification Commission for Health IT in the short term as the sole organization authorized to certify health IT systems that qualified for funding under the economic stimulus plan. More certifying organizations would be added later.

Certification of electronic health record systems that met federal criteria for “meaningful use” of health IT could start as early as October, members of the Department of Health and Human Services’ Health IT Policy Committee said at the August 14th meeting.

Under the plan, CCHIT would provide a preliminary stamp of approval that health IT systems were HHS-qualified or certified until a final meaningful use regulation is published at the end of the year, said Marc Probst, chief information office of Intermountain Healthcare and co-chairman of the Committee’s certification work group.

Preliminary certification is meant to give providers and vendors enough certainty to proceed with planning, designing and purchasing systems in 2010. The HHS certification-qualification would mean that a provider purchasing the systems would be eligible for Medicare and Medicaid incentive payments under the stimulus law beginning in 2011.

"CCHIT will be sole health IT certifier, for now," Government Health IT (August 14, 2009).